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IT Apprenticeship

Trinity Managed Services LTD · Cambridge · posted 8 October 2026

Wage
£15,600 a year
Hours
37.5 hours a week
Duration
1 Year 3 Months
Level
Advanced (Level 3)
Standard
Information communications technician (level 3)
Starts
10 November 2026
Closing date
7 November 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • From day one, you’ll gain real hands-on experience while working in a fast-paced, supportive environment
  • Answering incoming support calls and resolving user issues
  • Repairing hardware and upgrading systems
  • Supporting Microsoft 365 and remote users
  • Configuring devices and setting up new starters
  • Performing password resets, anti-virus configuration, and network monitoring.
  • Laptop and desktop repairs

Your training

This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT.

You’ll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, you’ll accelerate your skills and get the qualification and confidence you need to thrive in IT.

You’ll be based full time with an employer and will quickly become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists.

Where it leads

This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, we’ll support you to take the next steps, including further training and progression onto a Level 4 qualification.

About Trinity Managed Services LTD

Trinity Managed Services is a UK-based managed IT services provider that helps businesses make the most of their technology through reliable, secure and proactive IT support. Trinity supports organisations across the UK, providing a wide range of services including managed IT support, cloud services, Microsoft 365, network and infrastructure management, cybersecurity, disaster recovery and IT consultancy.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAdministrative skillsTeam working

Entry requirements

  • GCSE English (grade 5) — essential
  • GCSE Math (grade 4) — essential

Where you'll work

  • Rutland House, 4 Great Chesterford Court, Cambridge, CB10 1PF

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