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IT Desktop Support Apprentice (Celestra Limited)

Celestra Limited · Bletchley · posted 8 September 2026

Wage
£16,640 a year
Hours
40 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Information communications technician (level 3)
Starts
19 October 2026
Closing date
9 October 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

Duties and Responsibilities

  • Collaboration: Work with the IT team and other departments to support overall IT operations.
  • Software Installation: Assist with installing software across the business.
  • Onboarding Support: Help set up new starters with access ID cards, laptops, mobile phones, and more.
  • IT Support: Provide basic IT assistance and liaise with teams to support daily operations.
  • Hardware Maintenance: Update and test equipment to ensure software installation supports business needs.
  • Quality Control: Perform system and quality checks on hardware and software.

Your training

Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:

  • Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and at a storage.
  • Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
  • Prioritise systems support tasks and monitor and maintaining system performance.
  • Maintain regulatory, legal and professional standards.
  • Support the information systems needs for your business.

Where it leads

Potential of a full time role upon completion of apprenticeship framework.

About Celestra Limited

At Celestra we provide our clients with the services they need with forward-thinking expertise that develops, implements, and supports innovative and essential technologies. Driving big brands in Hospitality and Retail forward in the digital era, this is what we do!

Celestra is a successful and dynamic Company delivering IT services nationally to the best brand names in the hospitality and retail industries. We build on the essential ingredients required to build strong, long-term partnerships. We become an extension of our clients’ teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none.

Our clients are investing more and more into the latest technologies driven by the need to deliver an enriched customer experience. No matter the scale or location, we help our clients deliver the right solution with our ability to deploy and install working systems and the infrastructure behind them. The best part of working with Celestra is knowing that whatever the challenge, we will always find the best solution to fit, this is how we serve star solutions.

Things to consider

Personality Fit: We value getting the right personality fit. We're looking for someone who is positive, proactive, and eager to learn. A sense of humour also goes a long way.

Passion: You have a real interest in technology and a strong desire to grow in the IT field.

Team Player: You enjoy working in a team, sharing knowledge, and learning from others.

 Dedication and commitment: You are committed and dedicated to doing your best.

Communication: Great verbal and written communication skills. You can explain tech stuff to non-tech people easily.

Skills they're looking for

Communication skillsSome knowledge in building PCsWindows XP, Windows 10Basic electronics knowledgeBasic networking principlesWritten communication skillsFlexibilityWillingness to learn

Entry requirements

  • GCSE 5 GCSEs including English Language and Maths (grade A*-C/9-4 or equivalent) — essential

Where you'll work

  • 1-5 James Way, Bletchley, Milton Keynes, MK1 1SU

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