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IT Support Apprentice

Csl Data Services Limited · Doncaster · posted 22 July 2026

Wage
£15,600 a year
Hours
37.5 hours a week
Duration
1 Year 5 Months
Level
Advanced (Level 3)
Standard
Information communications technician (level 3)
Starts
26 August 2026
Closing date
19 August 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • Provide IT support via phone, email, and remote tools
  • Log, manage, and update support tickets
  • Troubleshoot ICT issues using appropriate tools and methods
  • Communicate clearly with users, managing expectations and escalations
  • Install and configure hardware, software, and network devices
  • Support desktop setup, repair, and basic networking tasks
  • Apply security best practices and follow organisational policies
  • Assist with network device and mobile device administration
  • Maintain accurate documentation of all work
  • Continuously develop technical knowledge and skills

Your training

Why choose our Cloud Network Specialist apprenticeship?

QA’s Cloud Network Specialist Level 3 Apprenticeship provides a solid foundation in installing network cabling and hardware. A Cloud Network Specialist’s role is both desk-based and involves visits to clients' premises to resolve issues. Apart from installing network cabling and hardware, they may also be required to assist in the deployment and management of cloud-based services.

QA’s Cloud Network Specialist Level 3 apprenticeship programme enables the apprentice to:

  • Follow a cloud-first curriculum, covering on-premise and cloud-enabled networking
  • Learn about core networking principles, including network addressing, cloud, virtualisation and security
  • Understand the principles, hardware, protocols and services that form part of on-premise, cloud and hybrid network architectures
  • Train with QA – the largest and leading provider for both Microsoft and AWS training
  • Learn technical content that aligns to, and is relevant to, employers and the market
  • Learn about DevOps methodologies and the fundamentals of databases and data migration

Tools and technologies learned: Learners will learn to use Microsoft Azure, AWS and Google Cloud.

Where it leads

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

About Csl Data Services Limited

CSL Data Services is a growing IT services provider delivering reliable, secure, and efficient solutions to its clients. The business prides itself on high-quality service, technical expertise, and strong client relationships.

Skills they're looking for

Communication skillsIT skillsOrganisation skillsProblem solving skillsTeam workingDriving licence

Entry requirements

  • GCSE 3 of any subject (grade 4+ (A* - C)) — essential
  • GCSE Maths & English (grade 3+ (D or above)) — essential

Where you'll work

  • Coalpit Road, Denaby Main Industrial Estate, Denaby Main, Doncaster, DN12 4LH

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