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IT SUPPORT APPRENTICE

Tranquil IT Solutions (South) Limited · Stansted · posted 21 October 2026

Wage
£17,500 a year
Hours
37.5 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Information communications technician (level 3)
Starts
25 November 2026
Closing date
21 November 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • Diagnose and fix hardware and software faults, both remotely and face-to-face. Install and configure computers, printers, mobile devices and software.
  • How networks, Wi-Fi, cabling and cloud services work in a real business environment, including setting up storage and managing data access.
  • Keep systems and data safe. Manage passwords, access permissions and encryption. Understand disaster recovery plans and how to respond when things go wrong. Learning GDPR Law and how to look after business’s information securely.
  • Introduction to cloud platforms, including our own in-house built servers, and how modern businesses rely on virtualisation and cloud-based services day to day.
  • Work confidently with customers and colleagues, manage workloads, log faults clearly and know when to escalate an issue.
  • Build confidence, keep up with new technology and take ownership of your own learning and career growth throughout the program.

Your training

  • ICT (Information Communications Technician) Level 3 Apprenticeship Standard
  • You will also receive full training and support from the Just IT apprenticeship team to increase your skills
  • Your training will include gaining a Level 3 IT qualification
  • Training schedule has yet to be agreed

Where it leads

Potential full-time position for the right candidate after completion of the apprenticeship.

About Tranquil IT Solutions (South) Limited

We are your friendly, approachable experts in cutting-edge, sustainable technology. From startup to enterprise, we provide unparalleled IT expertise and services all powered by 100% green energy.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingCreativePatience

Entry requirements

  • GCSE English (grade 4/C and above) — essential
  • GCSE Maths (grade 4/C and above) — essential

Where you'll work

  • 3 The Alcorns, Cambridge Road, Stansted, CM24 8DF

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