Learner Services Administration Apprentice
Fix IT (UK) LTD · Moss St · posted 22 June 2026
Apply on the official government service →No Apprentice League account needed — we never gate applications.
Key Responsibilities:
- To complete an apprenticeship and approved qualification in Business Administration, while maintaining your own professional development
- To provide administrative support to the College, including filing, photocopying, scanning, and maintaining accurate learner records
- To assist with learner enrolment, including preparing paperwork and ensuring documentation is correctly filed and stored
- To use the college MIS system to assist with the administration of learner files and preparation of reports
- To use the college MIS system to log details of learner attendance calls and parent/carer calls
- To maintain organised and up-to-date learner records and filing systems
- To take notes/minutes during meetings, including internal department meetings and meetings with Learners, Parents and Carers
- To undertake front-of-house duties, welcoming visitors and providing a professional first point of contact
- To deal with telephone enquiries, take accurate messages and pass on to the appropriate member of the team
- To assist with creating resources and documents for the learner services team
- To draft correspondence for the learner services team, including letters, permission slips and communication to parents/carers
- To assist with managing staff calendars, scheduling meetings, home visits, and college events
- To update the college social media accounts, as required
- To participate in any required training, and work effectively as part of a team
Your training
As part of the role, you will complete a Level 3 qualification in Business Administration with Wigan & Leigh College, with support from the team at Fix It.
Training will be delivered through a combination of workplace learning and ‘off-the-job’ portfolio work towards a Level 3 qualification. You will gain practical experience in the Learner Services department, while developing knowledge and skills to support a career in Administration.
Exact training arrangements will be confirmed upon appointment.
Where it leads
Upon completion of the apprenticeship, there will be an opportunity of progression to a permanent administrator role within the Learner Services department for the right candidate.
About Fix IT (UK) LTD
Fix It is a specialist Post 16 College, that offers alternative, vocational education for learners ages 16-24 with SEND or additional needs.
We aim to improve the life chances, career choices and opportunities of all our learners, many of whom have experienced substantial barriers to learning in the past. We support our learners by offering a more hands on, vocational focus to learning, while embedding crucial life skills and functional skills into the curriculum. As a college, we offer primarily Motor Vehicle focused qualifications, in a workshop environment that looks and feels like a 'real' garage
Things to consider
The post will involve working with a lot of confidential information. You will be required to maintain confidentiality where appropriate when dealing with sensitive information.
As Fix It is primarily an SEN college, there will be learners of a similar age to the post holder. There is an expectation to remain professional when engaging with learners whilst working for the college.
Skills they're looking for
Entry requirements
- GCSE English (grade 4) — essential
- GCSE Maths (grade 4) — essential
Where you'll work
- UNITS 6 & 7, ROSEBRIDGE INDUSTRIAL EST, MOSS ST, SPRING VIEW, WN3 4TA
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