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Level 3 Customer Service Apprenticeship

The Burrito Cocina LTD · London · posted 12 August 2026

Wage
£15,600 to £24,784.50 a year
Hours
37.5 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Customer service specialist (level 3)
Starts
21 September 2026
Closing date
18 September 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

On a typical day, the apprentice will:

  • Greet customers in a friendly and professional manner, helping them with questions about our products and services.
  • Work in the kitchen to prepare our food before displaying it on the shelves
  • Support the preparation, presentation and replenishment of fresh food counters, including salad bars, hot food counters and orange juice machines.
  • Maintain excellent hygiene, cleanliness and food safety standards throughout the working day.
  • Make sure displays are well presented, fully stocked and attractive to customers.
  • Learn how to follow company procedures, including opening and closing tasks, stock rotation and basic record keeping.
  • Assist with checking product quality, dates and availability to ensure customers receive the best possible experience.
  • Work as part of a team to keep the counter running smoothly during busy trading periods.
  • Develop confidence in communicating with customers, colleagues and managers.
  • Learn how the business operates, including sales, standards, stock control and customer service performance.
  • Take part in training and development to build the skills needed to progress within the company.

Your training

Off-the-job training will take place remotely either at home or in our shared office which are in 116 Pall Mall, London, SW1Y 5ED.

Where it leads

To be discussed upon completion of apprenticeship.

About The Burrito Cocina LTD

company B Kitchen is a fast-growing food-to-go business bringing fresh, exciting and convenient food concepts into Tesco stores.

From vibrant salad bars and hot food counters to freshly squeezed orange juice machines, we create simple, high-quality options for customers on the go.

With 43 sites already live and many more launching soon, we are scaling quickly and building a team of ambitious, hands-on people who want to grow with us.

At B Kitchen, no two days are the same. We move fast, think commercially and take pride in delivering great food, strong standards and an excellent customer experience across every site.

Skills they're looking for

Communication skillsAttention to detailCustomer care skillsProblem solving skillsLogicalTeam workingCreativeInitiative

Entry requirements

  • GCSE Maths and English (grade Grades 4-9 (A*- C)) — desired

Where you'll work

  • 116 Pall Mall, London, SW1Y 5ED

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