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Operations Admin Apprentice

Caramel Rock LTD · London · posted 8 July 2026

Wage
£13,520 a year
Hours
32.5 hours a week
Duration
1 Year 1 Month
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
31 August 2026
Closing date
28 August 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • Work in both accounts and service departments
  • Answer telephone calls promptly
  • Advise the team of sites to attend by telephone and email
  • Liaise with customers ref booking dates/times for our staff attendance
  • Use IT skills for all job placements, parts purchasing and customer/supplier invoicing
  • Use Excel and Word to record jobs attended by date and engineer
  • Use Microsoft Outlook to email customers and engineers
  • Prepare invoices and estimates from job sheets completed by engineers
  • Take debit/credit card payments over the telephone via a virtual terminal
  • Administer contract customer servicing paperwork
  • Check stock levels on a weekly basis and arrange and/or order parts & cleaning products as required
  • Accept delivery, unpack, check delivery notes and put them away in related stores
  • Filling of invoices, job faxes/emails, remittances, purchase invoices
  • Attend all relevant training courses

Your training

  • Full training will be given leading to a recognised Level 3 Business Administrator Apprenticeship Standard
  • Qualification, as well as any Functional Skills qualifications that may be required
  • Full on-the-job training will be delivered
  • Off-the-job training will be supported by our Training Provider, Davidson Training UK Ltd
  • All training is carried out within the workplace during working hours; there is no college release

Where it leads

Looking to grow into a full-time administrative role with opportunities to take on more responsibility, continue professional development, and contribute to the success of the organisation.

About Caramel Rock LTD

CARAMEL ROCK is an educational charity that provides training and job opportunities. We focus on empowering and supporting young people to access varied training and opportunities within the fashion industry. We provide services for people of different academic levels and age groups including young students on the verge of being expelled from school and seeking an intervention with our creative approach

Things to consider

No formal qualifications required, but previous work experience is preferred and will be beneficial. The role may involve routine tasks and working under pressure at times. A positive attitude, willingness to learn, and good time management are key to success.

Skills they're looking for

IT skillsAttention to detailOrganisation skillsTeam workingGood timekeeping

Where you'll work

  • 17 LOWER DOCK WALK, LONDON, E16 2GT

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