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Operations Apprentice

Shepherds Friendly Society Limited · Cheadle · posted 19 October 2026

Wage
£14,560 to £23,132.20 a year
Hours
35 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
1 January 2027
Closing date
19 November 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • Carry out operational administration activities to support the day‑to‑day running of the business
  • Assist in ensuring key operational tasks (e.g. statements, communications, administrative processes) are completed within agreed service levels
  • Support the creation and distribution of bulk communications and operational mailings
  • Maintain accurate records and perform data entry across operational systems
  • Assist with maintaining and updating operational documentation, including policies and procedures
  • Develop familiarity with company systems and processes related to policy administration
  • Provide general operational support to teams across the business

Your training

The training plan will be agreed once the applicant has joined.

Where it leads

There are different career paths available within the Operations Team and the business as a whole.

About Shepherds Friendly Society Limited

Shepherds Friendly is a modern mutual society, offering a variety of adult and children’s financial products and services such as ISAs, savings plans, life insurance and income protection. Located in south Manchester in the heart of Cheadle village, the Society has been providing financial security to members for almost 200 years.

Guided by our values of working together, doing the right thing, and making a difference, we are committed to delivering a service which helps our members plan their finances and secure their family’s future. In a world of financial complexity, we believe in the power of simplicity.

Things to consider

Candidates must have the right to work in the UK.

Successful candidates must complete a satisfactory credit check, we cannot accept applicants with CCJ's or IVA's due to us being a financial services organisation.

Applicants may have to complete a simple interview task.

As the position is office based, candidates must live within commutable distance to the office in Cheadle village, Stockport.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingInitiativePatiencetime managementaccuracy

Entry requirements

  • GCSE English (grade C or above) — essential
  • GCSE Maths (grade C or above) — essential

Where you'll work

  • HAWBANK HOUSE, 2 HIGH STREET, CHEADLE, CHESHIRE, SK8 1AL

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