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Pensions Administration Apprentice (36448)

Broadstone Corporate Benefits Limited · York · posted 21 July 2026

Wage
£21,000 a year
Hours
35 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Pensions administrator (level 3)
Starts
24 August 2026
Closing date
14 August 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

What you’ll be doing:

  • Calculating benefits for members; i.e. leavers, retirements, transfers, deaths
  • Maintaining membership records on the administration system
  • Dealing with general and technical queries from members, the employer and the trustees by telephone, email and letter
  • Supporting in the processing of team workloads, through responding to enquiries, calculating and settling member benefit entitlements, creating and maintaining scheme records and liaising with third parties
  • Managing workloads to ensure that agreed service standards or targets are met, escalating any concerns
  • Answering inbound telephone and email enquiries, ensuring that appropriate verification checks are undertaken
  • Collating periodical client information/reports
  • Contributing to scheme event activities or projects
  • Developing technical competency by attending technical briefings, understanding benefits structures and using formal scheme documentation

What we are looking for:

  • Educated to A Level or equivalent
  • Ability to demonstrate strong numeracy skills
  • Commitment to completing apprenticeship qualification
  • The successful candidate must, by the start of the employment, have permission to work in the UK

How you will be supported:

  • Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role

What will happen next:

  • New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team

You will then have the opportunity to find out:

  • More about this vacancy and any others you are suitable for
  • Any training you need to complete
  • What the next steps will be

How you could get there:

  • If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take

Your training

  • Level 3 Pensions Administrator Apprenticeship Standard

Where it leads

  • Possible progression within the company and progression onto the next level apprenticeship

About Broadstone Corporate Benefits Limited

Broadstone is the Top (Third Party) Pensions Administrator for the 4th successive year. We are an industry leading financial consultancy offering a wide range of services in pensions, investments, and employee benefits. We have been offering rewarding and challenging careers since 1989, and we pride ourselves in the investment we have made to support people in taking their first steps on the career ladder into a professional role. Our apprenticeship opportunities will give you the technical skills, qualifications and experience to create a successful and rewarding career within the pensions sector. Broadstone are committed to building an inclusive working environment, valuing diversity, equity and inclusion based on age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsNumber skillsAnalytical skillsLogicalTeam workingAble to work independentlyWilling to learnHardworkingAble to prioritise

Entry requirements

  • GCSE English (grade 5 or above) — essential
  • GCSE Maths (grade 5 or above) — essential
  • A Level Any (grade Pass) — essential

Where you'll work

  • Bolan House, 19 Front Street, Acomb, York, YO24 3BW

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