Pratice Administrator Apprentice

The Birchwood Practice is a GP practice based in Creekmoor, Poole, with a branch also located in Oakdale, Poole. It provides general medical and primary care services for local residents of all ages. We offer a friendly, efficient and supportive family doctor service that supports a registered patient population of approximately 10,400people from the surrounding area. The practice team includes four GP partners and three salaried GPs, supported by nursing, administrative and reception staff. Other clinicians contribute via the Poole North Primary Care Network (PCN), such as advanced nurse practitioners, clinical pharmacists, physios, mental health practitioners, social prescribers, and health coaches, enabling broader support for patients. We are a training practice, offering placements for GP registrars and medical students. Being part of Poole North PCN means the practice works collaboratively with nearby GP practices to share resources and improve care, ensuring patients have access to a wider range of clinical expertise. The practice falls under the NHS Dorset Integrated Care Board (ICB), the local NHS body responsible for planning and funding health services across Bournemouth, Christchurch, Poole and Dorset.

The work can be fast-paced and sometimes challenging, but it is also highly rewarding, as the role plays a key part in supporting patient care and the wider clinical team. Reliability, professionalism, and a compassionate approach to patients are essential, along with a willingness to take responsibility and grow with in the role.