Printing and Post Apprentice
Tendring District Council · Clacton on Sea · posted 28 July 2026
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The Level 2 Apprenticeship role is aimed at those with a keen interest in Customer Service. Candidates should be both enthusiastic and self-motivated, with good communication and organisational skills and be able to work on their own initiative. This role will provide a great opportunity to enhance your customer service skills in a busy working environment.
Our customers are internal customers across the vast range of departments operating within Tendring District Council. Your day-to-day workflow will include administration and practical operating of machines to aid in the production of mail and printed matter used throughout the Council.
Job activities:
- To process the Councils incoming post
- To operate high volume copiers and all finishing equipment
- To operate folding/inserting machine and applicable software to ensure maximum savings to outgoing post
- To lift and stack paper
- To provide cover for the courier services which collects and delivers letters/boxes/parcels etc. to and from Council Officer, depots, Leisure Centres and such other buildings
- Ensure the outgoing post is correctly sorted and that the records are correctly completed on a daily basis
- Undertake administration duties including incoming post opening and distribution
- Communicate with other departments to fulfil their expectations of what they require from our team
- Provide an effective and efficient service to both internal and external customers
- Other duties as required
Your training
Level 2 Customer Service Apprenticeship.
Delivery will be in the workplace with an assessor or coach through a combination of assessing, coaching, training and mentoring.
The minimum duration on the apprenticeship is 12 months, with an additional 3 months for an externally assessed end point assessment. A total of 15 months plus functional skills if required.
Where it leads
Career progression will be dependent on vacancies coming up within the team or wider organisation. Internal employees can apply for roles as and when they are advertised.
About Tendring District Council
Tendring District Councils (TDC) main offices are based in Clacton-on-Sea, the largest town. Other towns are Brightlingsea, Harwich, Frinton-on-Sea and Walton-on-the-Naze along with a number of rural areas. Economic Growth sits within the Economic Growth and Leisure department and work closely with the Creative & Cultural team as well as Planning and Assets.
Things to consider
Due to the nature of customer contact, highly sensitive information is being dealt with daily. Successful candidates will need to use their discretion at all times and follow Data Protection regulations.
Skills they're looking for
Entry requirements
- GCSE English (grade Grade 4) — desired
- GCSE Mathematics (grade Grade 4) — desired
Where you'll work
- Print Unit, Alexandra Gardens, Clacton on Sea, Essex, CO15 1TR
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