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Public Relations and Communications Assistant Apprentice

Citizen Housing Group Limited · Birmingham · posted 24 July 2026

Wage
£15,600 to £24,784.50 a year
Hours
37.5 hours a week
Duration
1 Year 6 Months
Level
Higher (Level 4)
Standard
Public relations and communications assistant (level 4)
Starts
21 September 2026
Closing date
24 August 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • Support the delivery of communications activities that enhance Citizen's reputation among customers, stakeholders, local communities, and local, national and trade media
  • Develop engaging content for an external audience that helps tell the story of our business and brand
  • Learn how to engage with media outlets and key influencers on
  • Use content performance data and insights to inform future communications activity and optimise existing content where appropriate
  • Learn about crisis communication principles and tools, and support the team during communication incidents where appropriate
  • Take part in meetings with the wider business and stakeholders
  • Draft customer case studies and create content for use across customer communications channels
  • Attend apprenticeship training sessions and complete coursework
  • Embrace new learning opportunities and contribute ideas

Your training

You will learn on the job through coaching and mentoring from in house experts, as well as be trained and guided by a specialist apprenticeship tutor

Apprenticeship training will be completed remotely on a monthly basis with the option of more regular sessions if you require them

Where it leads

  • PR & Communications Officer/Executive

About Citizen Housing Group Limited

Our vision is working together to create warm, safe homes and deliver the best service to our customers. Built on strong foundations, we're setting a clear direction for the future, focused on achieving even better outcomes together. 
This new strategy is built around four key priorities: customers, colleagues, partners and homes. Together, they guide how we'll improve lives, strengthen communities and deliver lasting positive change. 

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsTeam workingCreative

Entry requirements

  • GCSE English (grade 4-9) — essential
  • GCSE Maths (grade 4-9) — essential

Where you'll work

  • Unit 4040, Lakeside, Birmingham, West Midlands, B37 7YN

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