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Reception Administration Apprentice

The Jessop Medical Practice · Leabrooks · posted 30 June 2026

Wage
£12,480 a year
Hours
30 hours a week
Duration
1 Year 3 Months
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
1 August 2026
Closing date
31 July 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • Answer patient queries both in person and over the telephone, including results of investigations, hospital appointments and give advice on administrative matters. Referring to other members of the Practice Team where appropriate
  • Prepare repeat prescriptions on the computer in readiness for the doctors’ authorisation and signature. Review needs for follow-up according to Practice protocols and action as needed
  • Ensure the Task list is actioned in a timely and effective manner
  • Liaise effectively with doctors, nurses and other Practice staff, including attached professional staff such as midwives, district nurses and health visitors, other external agencies such as hospitals, chemists, social services, to ensure relevant information is passed on appropriately
  • Answer incoming phone calls, transferring calls or dealing with the callers' request
  • Manage all administrative queries as necessary
  • Support all clinical staff with general administrative tasks as requested
  • Any other duties

Your training

An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence. You will be expected to work towards the Business Administrator Level 3, with support from your employer and the Chesterfield College Group.

Where it leads

There is the potential to secure permanent employment upon successful completion of your apprenticeship.

About The Jessop Medical Practice

Our aim is to provide friendly, personal and effective health care. We endeavour to treat all our patients fairly to meet their needs in an appropriate way and as promptly as possible. Our staff should treat everyone courteously and we would ask that patients help us by being polite when they contact us at the surgery.

Things to consider

GP Surgeries are busy environments with occasional challenging and unpredictable situations occurring

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsAdministrative skillsLogicalTeam workingInitiativeNon judgementalPatience

Entry requirements

  • GCSE English (grade 4) — essential
  • GCSE Maths (grade 4) — essential

Where you'll work

  • GREENHILL PRIMARY CARE CENTRE, GREENHILL LANE, LEABROOKS, ALFRETON, DE55 1LU

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