Recruitment Administration Apprentice
5 Care Services Limited · Walsall · posted 10 September 2026
Apply on the official government service →No Apprentice League account needed — we never gate applications.
Duties and Responsibilities:
- Advertise job vacancies across multiple platforms (Indeed, DWP, social media)
- Respond to enquiries from applicants promptly and professionally
- Screen CVs, shortlist candidates, and book interviews
- Contact candidates to arrange interviews, confirm documentation, and explain the recruitment process
- Conduct initial telephone screening where required
- Prepare interview packs and support interview administration
- Maintain excellent communication with applicants throughout the recruitment journey
- Complete and record identity checks (passport, driving licence, proof of address)
- Complete and record right-to-work checks (UKVI compliance)
- Request, track, and record references
- Complete DBS applications and monitor their progress
- Ensure all recruitment processes follow CQC “Fit and Proper Person” requirements
- Check gaps in employment and document explanations
- Update safer recruitment trackers and ensure files are audit-ready
- Create digital and paper staff files and maintain them to CQC and UKVI standards
- Upload and record training certificates, induction documents, and mandatory checks
- Ensure all compliance documents are completed before staff commence shadowing or care
- Track training expiries and notify management when renewals are due
- Ensure all documents are stored securely in line with GDPR
- Be the first point of contact for recruitment queries
- Build positive relationships with candidates, new starters, and external organisations
- Keep managers updated on recruitment progress and staffing pipelines
- Prepare weekly recruitment reports for the Registered Manager
- Work with Care Coordinators to ensure new staff availability is added to rota systems
- Support induction days, prepare induction packs, and complete compliance paperwork
- Support probation administration and gather probation feedback
- Assist with updating staff availability on Care Planner (if required)
- Record uniform issues, equipment logs, and new starter forms
- Support senior management with personnel-related documentation when required
- Handle all applicant and staff information securely
- Ensure all data processing follows GDPR and company policies
- Maintain confidentiality at all times
- Report any data breaches immediately to the Registered Manager
- Keep recruitment processes efficient, professional, and candidate friendly
- Contribute ideas for improving recruitment and onboarding workflows
- Ensure all recruitment activities reflect the organisation’s values and CQC and UKVI expectations
- Participate in training and development to maintain compliance and industry knowledge
Your training
- Business Administrator Level 3
- An apprenticeship includes regular training with a college or other training organisation
- Off-the-job training will follow the time allocations outlined in the occupational standard
Where it leads
The opportunity to gain full-time permanent employment and to progress within the organisation.
About 5 Care Services Limited
5 Care Services is a specialist domiciliary care provider covering Walsall, Staffordshire and the surrounding areas. We offer a range of care services to vulnerable adults and children within their own homes to promote and encourage independence.
5 Care Services offers an extensive range of care services to our service users to give them the support that they need whilst maintaining their independence within their own home. We ensure that our care is person centred and that quality is of paramount importance whilst maintaining cost efficiency for all our clients.
5 Care Services will ensure a service level is delivered that meets the needs of their service users and is also of the highest quality that we at 5 Care Services can offer. The quality standard we provide is in line with the the CQC’s (the regulatory body’s) principles. The standard of quality is monitored, reviewed and developed by our team leaders and the senior management team.
Things to consider
Candidate must have at least 2 years previous experience in Care with proven experience writing care plans, and MUST be a driver.
Skills they're looking for
Entry requirements
- GCSE English (grade C/4 or above) — essential
- GCSE Maths (grade C/4 or above) — essential
Where you'll work
- 5 Care Services, 34 Green Lane, Walsall, WS2 8JG
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