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Social Media Apprentice

Fred. Olsen Cruise Lines Limited · 42 White House Road · posted 14 July 2026

Wage
£16,000 a year
Hours
35 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Content creator (level 3)
Starts
1 September 2026
Closing date
7 August 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

Working closely with the Social Media Manager and Social Media Executive, you will gain hands-on experience supporting the day-to-day running of our social channels, helping to create engaging content, support campaigns, build online communities and contribute to our wider social media strategy.

You’ll learn how to manage brand channels, create platform-specific content, support influencer activity, analyse performance and use social insights to help shape future campaigns. This role is ideal for someone who is passionate about social media, enjoys storytelling and wants to develop a career within content marketing and the travel industry.

Main Role Responsibilities:

  • Support the team in monitoring and responding to conversations across our social media channels
  • Help engage with guests and online communities in an authentic and positive way
  • Assist with responding to customer messages and comments, working alongside our customer contact team
  • Escalate customer service queries or reputation concerns to the appropriate teams
  • Support the creation, scheduling and publishing of content across social media platforms
  • Assist with maintaining the social media content calendar
  • Support content approval processes and publishing workflows
  • Help create and edit social content, including photography, video and short-form content
  • Help source and organise high-quality guest-generated content
  • Monitor social conversations, trends and competitor activity using social media tools
  • Keep up to date with emerging platforms, creators and cultural trends
  • Support the tracking of social media performance, including engagement, reach and audience growth

Your training

This is an Apprenticeship; the successful candidate will work towards the Level 3 Content Creator qualification which has an estimated course duration of 18 months. This will be a work-based Apprenticeship, therefore there will be no requirement for a day release to college.

You will have an allocated Assessor from an Apprenticeship training provider who will visit you in the workplace and provide 1-2-1 training, support, and guidance throughout the course.

You'll have the opportunity to gain hands-on experience with an award-winning cruise and travel brand. With structured learning and support throughout your apprenticeship, you'll develop practical skills in social media, content creation, community management and digital marketing, helping you build a strong foundation for your future career.

Where it leads

  • We hope that, upon successful completion of the apprenticeship, the successful candidate will progress into a permanent full-time role within the Marketing team

About Fred. Olsen Cruise Lines Limited

At Fred. Olsen Cruise Lines, we believe a cruise is different to a holiday. A cruise is about the joy of the journey, as well as the destinations you visit, and exploring the world from the wonderful vantage point of the ship and the sea. We plan our cruises differently. Our team of Journey Planners change our itineraries every year - unlike some other cruise lines who always sail the same routes. We also put as much time into planning scenic cruising on every sailing as we do in choosing the destinations themselves. As a result, we have won Cruise Critic’s award for best itineraries 5 years in a row. Our smaller-sized ships have been elegantly designed and they all look and feel like ships with wide open deck spaces as well as lounges and restaurants which have been meticulously planned to ensure you have a wonderful experience. The smaller size of our ships also allows us access to more interesting places, such as Norway’s lesser known Fjords. It also means we can dock in the heart of some of the world’s most fascinating cities. With sailings from five departure ports around the UK, your next Fred. Olsen cruise is closer than you think.

Things to consider

The successful candidate must hold a full UK driving licence and have access to their own transport. Occasional travel will be required as part of the role, including opportunities to visit our ships and support activities across the business.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skills

Entry requirements

  • GCSE English and Math's (grade 9-4 (A*-C)) — essential

Where you'll work

  • Fred Olsen Limited, Fred Olsen House, 42 White House Road, Ipswich, IP1 5LL

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