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Travel Consultant Apprentice

Epping Travel & Cruises LTD · Essex · posted 21 July 2026

Wage
£15,600 a year
Hours
37.5 hours a week
Duration
1 Year
Level
Advanced (Level 3)
Standard
Travel consultant (level 3)
Starts
1 September 2026
Closing date
14 August 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

This apprenticeship opportunity will allow you to have first-hand experience in a busy award-winning travel agency surrounded by travel professionals supported by their sister travel store Adore Travel and Cruises you will:

  • Meet and greet new and existing customers in store, providing a professional warm welcome
  • Handling holiday enquiries, face to face, over the phone and email
  • Training and development - this may also include exciting opportunities to attend industry events in the UK and overseas 
  • Research and explore holiday enquiries using online platforms, reservation agents and email
  • Booking clients holidays, providing first class service end to end using learnt top class selling skills
  • Administration in all areas relating to travel
  • Providing excellent customer service
  • Working towards store targets and individual targets set out

Your training

  • This apprenticeship forms part of a formal qualification; on successful completion you will achieve a level 3 Travel Consultant qualification that will be added to your digital achievement record
  • Working with our chosen training provider you will be assigned a specialist Travel Assessor who will be working closely with you throughout your apprenticeship to ensure you have a robust, enjoyable, and enriching journey
  • Training will be carried out online/face to face, both individually and as part of a classroom, to ensure you have an enhanced experience. You will be assigned 6 hours a week in the workplace to spend towards your qualification with full support from your manager and assessor
  • Learning first hand from training specialists and peers you can become a fully-fledged Travel Consultant in little over a 12-month period

Where it leads

On successful completion of the Travel Consultant Level 3 apprenticeship, you may be offered the opportunity to complete a further qualification that will enhance your skill set. Next steps will be discussed in your 1-2-1's.

About Epping Travel & Cruises LTD

Epping Travel & Cruises Ltd is an award-winning independent travel agency specialising in cruises, luxury holidays, tailor-made itineraries, ski holidays and worldwide travel. With over 50 years of combined industry experience, our knowledgeable and passionate team is committed to delivering exceptional customer service and creating unforgettable travel experiences for our clients.

As specialists in both popular and bespoke travel, we work with all major cruise lines and leading tour operators, offering expert advice and personalised holiday planning. We pride ourselves on building long-lasting relationships with our customers through professionalism, attention to detail and a genuine passion for travel.

Things to consider

This apprenticeship is for someone seeking a career in the travel industry at beginner's level.

Skills they're looking for

Communication skillsAttention to detailCustomer care skillsTeam workingGeography

Entry requirements

  • GCSE Maths & English (grade C / 4) — desired

Where you'll work

  • 81 High Street, Epping, Essex, CM16 4BD

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