Tailor CV
☰ Menu

← All apprenticeships

Transport Operator Apprenticeship

J Hayward & Sons LTD · Liverpool · posted 10 September 2026

Wage
£16,640 to £26,436.80 a year
Hours
40 hours a week
Duration
1 Year 1 Month
Level
Intermediate (Level 2)
Standard
Traffic operator (level 2)
Starts
5 October 2026
Closing date
30 September 2026
Positions
2

Apply on the official government service →No Apprentice League account needed — we never gate applications.

Working within a busy transport environment, the postholder will gain practical experience of transport planning, driver and customer communication, transport systems, operational administration and problem solving. They will learn how individual transport movements are planned, monitored and managed and how the team responds when circumstances change during the working day. 

Initially, the postholder will work under the guidance of experienced colleagues, supporting routine activities and escalating operational issues when required. As their knowledge, judgement and confidence develop, they will take greater ownership of transport activities and contribute to resolving operational issues. 

1.) Transport Planning  Operations 

  • Support Transport Planners with the coordination and monitoring of daily transport activities
  • Help ensure collections and deliveries are progressing in line with operational and customer requirements
  • Monitor transport movements, taking account of driver availability, delivery times and changing operational circumstances
  • Identify potential delays or issues and communicate these promptly to the appropriate colleague
  • Update relevant systems when circumstances change
  • Prioritise activities within a busy transport environment where operational requirements may change throughout the day 

2.) Driver Communication  Support 

  • Communicate with drivers to obtain updates regarding collections, deliveries, delays and other operational matters
  • Provide drivers with relevant information and instruction
  • Record information received from drivers accurately and communicate relevant updates to colleagues
  • Develop positive working relationships with drivers and colleagues
  • Escalate information received from a driver that may affect the wider transport plan

3.) Transport Systems  Data 

  • Use the transport systems required to support the transport operation, including TOPS
  • Enter, retrieve and maintain accurate transport and operational information
  • Maintain electronic records relating to transport movements and operational activities
  • Complete routine checks to identify missing, incomplete or potentially inaccurate information
  • Produce routine operational information and reports as required
  • Ensure information is updated accurately and within required timescales

4.) Monitoring  Problem Solving 

  • Monitor live transport activity to ensure movements are progressing as planned
  • Identify delays, changes or other issues that could affect operational or customer requirements
  • Gather relevant information from drivers, systems and colleagues to understand operational issues
  • Support the resolution of issues such as delays, missed timeslots or changes to collection and delivery requirements
  • Communicate agreed changes to drivers, customers and relevant colleagues
  • Identify potential issues early and take appropriate action or escalate where required

Make appropriate routine operational decisions within agreed levels of responsibility

5.) Data  Operational Reporting 

  • No previous transport experience is required

Your training

The Trainee Transport Operator will support the day-to-day activities of the Transport Planning team while developing the knowledge, skills and experience required to progress towards becoming a Transport Operator. 

Working alongside an award winning Training provider, TRS Training. They will provide monthly online sessions to help you work towards completing your apprenticeship on time.

Where it leads

Progress towards becoming a Transport Operator.

The role is suited to someone who has a genuine interest in transport and logistics and the ambition to build a long-term career within the industry. 

About J Hayward & Sons LTD

Founded in 1919 by Harry Hayward, we have been a familiar name in the haulage industry for over 100 years and are now a 3rd generation family business. Whilst a lot has changed since the beginning, we are proud of our roots and take care in learning from the past to shape the future of our company.

Skills they're looking for

Communication skillsAttention to detailOrganisation skillsProblem solving skillsAdministrative skillsLogicalTeam working

Entry requirements

  • GCSE English (grade 4) — desired
  • GCSE Mathematics (grade 4) — desired

Where you'll work

  • Yardley Road, Knowsley Industrial Park, Liverpool, L33 7SS

Similar apprenticeships