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Apprentice Administrator

Sureserve Compliance Central Limited · Bittern Way · posted 9 September 2026

Wage
£16,640 a year
Hours
40 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
9 October 2026
Closing date
8 October 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • Communicate with customers by telephone and email, providing a professional and helpful service.
  • Handle customer enquiries and ensure they are passed to the appropriate team or colleague.
  • Arrange and manage customer appointments, ensuring they
    are scheduled accurately and within agreed Service Level Agreements.
  • Update and maintain customer records and internal systems with accurate and up-to-date information.
  • Complete administrative tasks and allocated work in line with company processes and procedures.
  • Prepare, complete and process paperwork and
    documentation both electronically and manually where required.
  • Ensure all information is recorded accurately and within agreed timescales.
  • Work closely with colleagues, customers and other
    stakeholders to support the smooth running of day-to-day operations.
  • Develop a good understanding of company systems,
    processes and procedures, with support from experienced administrators and a workplace mentor.
  • Attend team meetings, training sessions and Toolbox Talks, contributing where appropriate.
  • Take responsibility for your own learning and development,
    completing apprenticeship work and attending training sessions as required.
  • Maintain a high standard of organisation, accuracy and
    professionalism when completing administrative duties.
  • Follow company policies, procedures and relevant
    legislation, including health & safety requirements.
  • Build positive working relationships with colleagues, customers and other stakeholders.
  • Complete any other reasonable administrative duties
    relevant to the role and apprenticeship.

Your training

Full day-to-day training will be provided by the employer.
This apprenticeship qualification is called Level 3 Business Administrator.
The learning will be delivered by dedicated, industry-specialist tutors via remote sessions.
These session take place once or twice per month, for up to 2 hours, at a time convenient for both you and the employer.

 

Where it leads

Possible progression within the business and onto further apprenticeships.

About Sureserve Compliance Central Limited

With comprehensive expertise across the UK, Sureserve Compliance
plays a crucial role in our overarching mission to create safer,
warmer, and more energy-efficient spaces for communities. We
specialise in the installation, maintenance, and repair of gas
appliances and central heating systems as well as renewables, fire
safety, electrical systems, water and air hygiene.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingCreativeInitiativeNon judgementalPatience

Entry requirements

  • GCSE English (grade A* - C / 9 - 4) — essential
  • GCSE Maths (grade A* - C / 9 - 4) — essential

Where you'll work

  • Unit 1, Aaron Business Centre, Bittern Way, Boston, PE21 7NX

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