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Apprentice Customer Service Assistant

Moorgate Training LTD · Chesterfield · posted 27 August 2026

Wage
£16,640 a year
Hours
40 hours a week
Duration
1 Year
Level
Intermediate (Level 2)
Standard
Customer service practitioner (level 2)
Starts
29 September 2026
Closing date
28 September 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • Answering a high volume of inbound calls
  • Dealing with customer enquiries via email
  • Processing bookings, amendments and cancellations
  • Scheduling/rescheduling courses
  • Creating training course zoom meetings

Where it leads

Possible progression onto further apprenticeships and progression in the business. 

About Moorgate Training LTD

Moorgate Training is one of the UK’s leading providers of Drink Drive
Rehabilitation Scheme (DDRS) course delivery, dedicated to
improving road safety and reducing risks on our roads. We are also a
National Driver Offender Retraining Scheme (NDORS) Course
Provider licensed by UKROEd, and we deliver accredited training on
behalf of the DVSA and the Welsh Government. Every course is
delivered with excellence, consistency, and dedicated learner support to ensure safer roads for all.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingCreativeInitiativeNon judgementalPatience

Entry requirements

  • GCSE English (grade A* - C / 9 - 4) — essential
  • GCSE Maths (grade A* - C / 9 - 4) — essential

Where you'll work

  • 36 Rose Hill, Chesterfield, S40 1LR

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