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Apprentice Customer Service Administrator - REF 14982

Adapt (UK) Training Services Limited · Woodward Road · posted 13 August 2026

Wage
£16,640 a year
Hours
40 hours a week
Duration
1 Year 3 Months
Level
Intermediate (Level 2)
Standard
Customer service practitioner (level 2)
Starts
19 November 2026
Closing date
12 November 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • • Deliver a high standard of customer service to learners, employers and partners.
  • Act as the first point of contact for low value customer enquiries.
  • Resolve customer queries professionally or escalate where necessary.
  • Keep customers informed throughout the booking and enrolment process.
  • Build positive relationships with existing and prospective customers.
  • Work within other departments as required due to business demands.

Your training

  • Level 2 Customer Service Practitioner 
  • Functional Skills
  • Work based learning

Where it leads

  • Progression onto full time employment 

About Adapt (UK) Training Services Limited

At Adapt (UK) Training Services Limited, their mission is to empower individuals and organisations across a range of industries through high-quality, accredited training courses that uphold the highest standards of safety, skill, and professionalism.

They are committed to delivering excellence in training, fostering career progression, and supporting the industry’s development by ensuring every learner receives the knowledge, practical experience, and support needed to succeed.

Trusted across the UK for their integrity, expertise, and results-driven approach, they strive to be the benchmark for training excellence.

Skills they're looking for

Attention to detailOrganisation skillsCustomer care skillsAdministrative skillsTeam workingInitiative

Where you'll work

  • UNIT 80, NORTH MERSEY BUSINESS CENTRE, WOODWARD ROAD, KNOWSLEY INDUSTRIAL PARK, L33 7UY

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