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Apprentice Import and Export Customs Broker

Expeditors International (UK) Limited · Middlesex · posted 22 October 2026

Wage
£18,000 a year
Hours
38 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
International freight forwarding specialist (level 3)
Starts
1 December 2026
Closing date
17 November 2026
Positions
2

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  • Support the smooth movement of air freight, road freight and customs shipments
  • Accurately enter and maintain shipment information within company systems
  • Track and trace shipments and provide updates to customers, suppliers and colleagues
  • Assist with customs clearance activities, including preparing and checking customs documentation
  • Support the arrangement of transport and final delivery of shipments
  • Communicate professionally with customers, overseas offices, carriers, customs authorities and transport
    providers
  • Help ensure accurate billing, invoicing and maintenance of shipment records
  • Follow company procedures, customer requirements and compliance regulations at all times
  • Escalate shipment delays, discrepancies or operational issues where required
  • Support the team in achieving service, quality and performance targets
  • Identify opportunities to improve operational efficiency and productivity
  • Complete apprenticeship training and development activities to build knowledge of freight forwarding, customs
    processes and logistics operations
  • Demonstrate professionalism, integrity and a commitment to excellent customer service

Apprentice responsibilities

  • Learn freight-forwarding and customs procedures
  • Follow company policies and health & safety requirements
  • Provide good customer service and professional communication
  • Keep accurate records and update databases
  • Support experienced import/export staff with daily operations
  • Develop knowledge of Incoterms, customs procedures, air waybills, cargo handling and international trade

Your training

  • Monthly remote workshops with your delivery tutor
  • BIFA workshops
  • Off job training hours to complete your training

Where it leads

To progress within the company and begin a long term career within the freight industry.

About Expeditors International (UK) Limited

Expeditors is a Fortune 500 global logistics company offering highly optimised and customised supply chain solutions. We are a service-based company offering a highly flexible approach to supply chain management. At the core of our cultural philosophy is a mission to exceed customers’ expectations through excellence in our service. We offer apprenticeships in International Trade and Logistics. Through this apprenticeship you will gain a rounded understanding of the freight forwarding industry setting you up for a long lasting career.

Things to consider

  • GCSE English (Grade A*-C/ 4-9) desirable
  • GCSE Maths (Grade A*-C/ 4-9) desirable
  • Communication skills
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working
  • Proactive

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingCreativeInitiativeNon judgementalPatiencePhysical fitness

Entry requirements

  • GCSE Maths & English (grade A*-C/ 4-9) — desired

Where you'll work

  • 1 Ascot Road, Bedfont, Middlesex, TW14 8QH

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