Tailor CV
☰ Menu

← All apprenticeships

Apprentice Receptionist/Administrator

Somerset NHS Foundation Trust · Yeovil · posted 11 September 2026

Wage
£25,272 a year
Hours
37 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
9 November 2026
Closing date
20 September 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • Provide administrative and reception support across community services.
  • Act as a first point of contact for a range of patients, families and team members, communicating effectively face-to-face, by telephone and in writing.
  • You will support appointments, referrals, registrations and clinic administration, ensuring information is recorded accurately and confidentially within Trust systems.
  • Managing workloads.
  • Responding to enquiries.
  • Preparing documentation. 
  • Assist patients throughout their care journey, demonstrating a professional and compassionate approach that reflects the Trust's values.
  • Support operational processes such as recording patient charges, ordering supplies and helping maintain equipment and resources. 

Your training

  • Masterclass on-line video sessions.
  • Optional in person Yeovil College sessions (decided by the employer)

Where it leads

After completing a Level 3 Business Administrator Apprenticeship, apprentices can progress into a range of administrative, business support and management roles. Typical next steps may include becoming a Senior Administrator, Office Manager, Executive Assistant, Project Coordinator, Team Leader or Business Support Officer.

About Somerset NHS Foundation Trust

Somerset NHS Foundation Trust is a NHS foundation trust providing services for NHS England in Somerset, England. It manages a number of hospitals providing mental, community and acute hospital care across the whole county.

Things to consider

  • *IMPORTANT* - Your working week will be split across Taunton and Yeovil, with occasional Saturday morning SWISH clinics supported on a rota basis, as required. As a result, you must be easily able to access both workplaces. You won't get a preference on your preferred location. 
  • Non UK National applicants - must also have a valid and eligible residency status to gain entry onto the apprenticeship, in most cases have been in the UK for at least 3 years and have the right to remain. 
  • This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsAdministrative skillsLogicalTeam workingInitiativeNon judgementalPatience

Entry requirements

  • GCSE English (grade 9 – 4 / A* - C) — essential
  • GCSE Maths (grade 9 – 4 / A* - C) — essential

Where you'll work

  • Summerlands, 56 Preston Road, Yeovil, BA20 2BN

Similar apprenticeships