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IT Technician Apprentice

Yeovil College · Somerset · posted 4 September 2026

Wage
£15,435 a year
Hours
37 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Information communications technician (level 3)
Starts
12 October 2026
Closing date
4 October 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • Use initiative and be proactive.
  • Provide technical support via a helpdesk ticketing system, remotely, face to face and over the phone.
  • Diagnosing and resolving hardware/software problems.
  • Take a structured and logical approach to ensure accuracy.
  • Building strong relationships with our customers to ensure high levels of service.
  • Assist in the deployment of mobile devices whilst maintaining the college asset register and paper trails.
  • Help maintain inventory records of hardware and software, updating these records and adhering to department process to keep all systems in sync.
  • Assist with the smooth running of ICT equipment on corporate days and evenings.

Your training

  • Yeovil College delivery: Full day delivery onsite (mixture of face to face delivery and self study throughout the day)

Where it leads

  • After completing an ICT apprenticeship, you could progress into roles such as IT Support Technician, Network Engineer, Systems Administrator, Cyber Security Technician, or Software Developer, depending on your area of interest.
  • With further experience and qualifications, there may be opportunities to move into senior technical positions, specialist roles, team leadership, or IT management. The skills gained during the apprenticeship provide a strong foundation for long-term career development within the fast-paced and ever-evolving technology sector.

About Yeovil College

Yeovil College is a well-established further and higher education college in Somerset, offering a wide range of full-time courses, apprenticeships, higher education programmes, and adult learning opportunities. The college works closely with employers to provide students with the skills, knowledge, and practical experience needed to succeed in their chosen careers, helping learners progress into employment, apprenticeships, or further study.

Things to consider

  • The appointment is subject to Yeovil College obtaining medical, Disclosure and Barring Services clearances, evidence to show you are legally entitled to work in the UK (under the Immigration,
    Asylum and Nationality Act 2006) and employment references satisfactory to us and evidence of relevant qualifications to the post.
  • We reserve the right to close this vacancy early if we receive sufficient applications. If you’re excited about this opportunity, submit your application as soon as possible! 

Skills they're looking for

Communication skillsIT skillsAttention to detailCustomer care skillsProblem solving skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingInitiativeNon judgementalPatience

Entry requirements

  • GCSE English (grade 9 – 4 / A* - C) — essential
  • GCSE Maths (grade 9 – 4 / A* - C) — essential

Where you'll work

  • Mudford Road, Yeovil, Somerset, BA21 4DR

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