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Apprentice Secretary /Administrator

Drs Issac, Nayyar, Mistry, Self and Higgins · Castleford · posted 7 September 2026

Wage
£15,600 a year
Hours
37.5 hours a week
Duration
1 Year 3 Months
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
2 November 2026
Closing date
28 September 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • To provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner
  • To assist the Practice Manager with all clerical and administrative duties, including processing of Pathology results requiring attention
  • To make appointments, bookings and admissions as required via systems in place
  • To liaise and arrange meetings (to include the booking of rooms) as required and to attend meetings and take minutes
  • To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure
  • To assist the completion of medical/insurance records
  • File patient records and correspondence in patient medical records
  • To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries
  • To maintain the computer clinic system in an accurate and secure manner
  • To assist with the gathering of statistics and information when required
  • To provide cover for members of the reception & secretarial team during periods of sickness and annual leave
  • In liaison with the Practice Manager & Finance Manager, maintain adequate supplies of office stationery in order to perform your secretarial duties
  • To receive and dispatch mail and maintain a pending system
  • Any administrative tasks when required

This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the business which are relevant to your role within the company to meet the overall business needs. The role will evolve as time and duties progress.

Confidentiality/ Health & Safety/ Equality and Diversity / Personal/Professional Development/ Quality/ Communication / Contribution to the Implementation of Services, will all be covered throughout your training and through the apprenticeship training received by the training provider.

Your training

As a Business Administration Apprentice, you will complete the following qualifications as part of your Apprenticeship:

  • Level 3 Business Administrator Standard Apprenticeship
  • Level 2 Functional Skills maths and English if not already achieved
  • You will also develop the skills, knowledge and behaviours required to work within an office environment
  • This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
  • You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
  • Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
  • All evidence will be logged to your electronic portfolio

Where it leads

  • Progression upon successful completion of the apprenticeship to a permanent position for the right candidate

About Drs Issac, Nayyar, Mistry, Self and Higgins

Riverside is a training practice which means we often have GP Registrars, medical students and student nurses on placements at the surgery. If you would prefer that the student is not present during your consultation. Please inform the GP or Nurse. We also have a number of additional roles at the surgery providing alternatives to GP appointments. We have a pharmacist who can review and issue medication and discuss any side effects. She can also advise about over the counter remedies. We have a Paramedic who can provide consultations to out patients with on the day acute issues. We have access to a number of appointments daily with The First Contact Physio Service which provides direct access to a Physiotherapist who can advise on any Musculoskeletal issues. The First Contact Physio Team are currently only providing telephone appointments for their initial assessments.

Things to consider

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Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsAdministrative skillsTeam workingInitiativeNon judgementalPatienceGood attendance recordSelf MotivatedAdaptableGood knowledge of Microsoft

Entry requirements

  • GCSE English (grade 4) — essential
  • GCSE Maths (grade 4) — essential
  • GCSE IT (grade 4) — desired

Where you'll work

  • RIVERSIDE MEDICAL CENTRE, SAVILE ROAD, CASTLEFORD, W YORKSHIRE, WF10 1PH

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