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Business Administration Level 3 apprenticeship

Commercial Maintenance Services UK Limited · Gateshead · posted 21 July 2026

Wage
£15,600 a year
Hours
37.5 hours a week
Duration
1 Year
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
15 October 2026
Closing date
1 October 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • Log calls/ jobs on the helpdesk ERP system
  • Allocating work orders to the reactive engineering team
  • Placing product orders with the approved supply chain
  • Ensure all protocols, policies and procedures are met within the Helpdesk ERP system
  • Taking ownership for the PPM schedule & reactive maintenance jobs
  • To ensure all tasks are completed in line with the associate KPI’s / SLA’s
  • To ensure 100% portal compliance in line with individual client’s requirements
  • To ensure engineer / service reports are completed
  • Tracking jobs progress against predetermined KPI’s including response times
  • Updating assets history from external work record sheets
  • Regularly cleanse and refresh the electronic asset register 

Your training

Day release once per week at: Your work place, Delivered by Northumberland College.

 

Where it leads

Progression to fully qualified Business Administrator, with a view to a permanent role. 

About Commercial Maintenance Services UK Limited

Established in 2000, CMS is a privately owned national market leader in Facilities Maintenance. With Engineering hubs located throughout the UK, a team of over 300 staff members, CMS offers a range of integrated services, including reactive and planned Gas, Heating, Plumbing, Air-Conditioning, Electrical, Renewables and Catering Services. Awarded as one of the Top 20 fastest growing companies by the Journal's Fastest 50 companies in 2020, CMS continue to grow at pace.

Things to consider

Must be able to commute to Gateshead.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsNumber skillsLogicalTeam working

Entry requirements

  • GCSE English (grade 4) — essential
  • GCSE Maths (grade 4) — essential

Where you'll work

  • Hawks Road, Gateshead, NE8 3AD

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