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Technical Support apprentice

Gateshead Council · Gateshead · posted 7 September 2026

Wage
£15,434 a year
Hours
37 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
9 November 2026
Closing date
2 October 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • Support Planning and Building Control services through a range of administrative tasks
  • Assist with processing planning and building control applications and related documentation
  • Maintain and update records, databases, and electronic filing systems
  • Respond to customer enquiries by telephone, email, and in person
  • Support preparation and distribution of correspondence and service information
  • Learn and apply planning and building control procedures, policies and legislation  
  • Develop the knowledge, skills, and experience required to provide an efficient and customer-focused service
  • Work effectively with colleagues and stakeholders while managing and prioritising workloads 
  • Undertake such other duties and responsibilities which are appropriate to the grade of the post

Where it leads

  • Once completed, candidate will be qualified to apply for any vacancies in the Technical Support Team and other administrative roles

About Gateshead Council

At Gateshead Council, our Planning and Building Control service plays a vital role in managing sustainable growth, protecting the environment, and ensuring that development across the borough meets the highest standards. As part of our team, you’ll be contributing to projects that directly impact the lives of residents, businesses, and visitors.  

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsTeam working

Entry requirements

  • GCSE English (grade 4) — essential
  • GCSE Maths (grade 4) — essential

Where you'll work

  • Civic Centre, Regent Street, Gateshead, Tyne and Wear, NE8 1HH

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