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Freight Forwarding Apprentice

Mail Box Etc · Cheltenham · posted 4 August 2026

Wage
£14,560 a year
Hours
35 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
International freight forwarding specialist (level 3)
Starts
24 September 2026
Closing date
20 September 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

The key functions will be the booking of courier shipments, with the correct required documentation, following up those shipments as they move to delivery and dealing with the issues the occur.

You will review any duty charges raised by the customs authorities and take the required action to deal with these charges.

You will provide the appropriate range of service in other areas dealing with customer as and when appropriate.

This apprenticeship offers a great opportunity for a motivated person to learn the increasingly complex skills required to organise international trade flows. We are focused on the antiques and fine art sectors transporting high value items.

There will also be the opportunity to learn all of the other services offered by the Global Mail Boxes Etc Franchise, providing a fantastic introduction to general business functions.

Your training

  • On the job training delivered by the employer
    Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment
  • For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
  • Allocation of an apprenticeship delivery coach who will carry out regular training
  • Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
  • Identify, track and support 6 hours off the job training activities
    Quarterly formal progress review meetings, identifying learning achievements and next steps

Where it leads

  • Great opportunity to progress within the company and develop skills and begin a long standing career within the freight industry

About Mail Box Etc

MBE Service Centres facilitate the activities of entrepreneurs, businesses and private consumers through a platform of digital-ready shipping, fulfillment, marketing, e-commerce and print solutions delivered with a distinguished and unique level of customer service.

Things to consider

Applicant must have good interpersonal skill with the ability to work in a small team.

Good Level of IT skills

This is a highly reactive role requiring the apprentice to manage there own workload and be comfortable with constantly changing priorities

The must be good at handling detailed paperwork, but also inquisitive to investigate errors.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsPresentation skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingCreativeInitiativeNon judgementalPatiencePhysical fitness

Entry requirements

  • GCSE English (grade A*-C/ 4-9) — essential
  • GCSE Maths (grade A*-C/ 4-9) — desired

Where you'll work

  • 20 WINCHCOMBE STREET, CHELTENHAM, GL52 2LY

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