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IT Apprentice

Teconnex Limited · Chesham Street · posted 23 July 2026

Wage
£16,500 a year
Hours
38 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Information communications technician (level 3)
Starts
28 August 2026
Closing date
23 August 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

Key responsibilities will include:

  • Taking ownership of tasks and ensuring they are completed to a high standard
  • Keeping IT support tickets up to date, accurately logging progress, resolutions, and any follow-up actions
  • Troubleshooting basic hardware, software, and network issues, contributing to timely resolutions
  • Assisting with the installation, configuration, and maintenance of IT equipment, such as desktops, laptops, and printers
  • Performing routine IT maintenance tasks, including software updates and antivirus scans
  • Participating in IT projects, such as system upgrades and deployments
  • Collaborating with the IT team to learn and implement IT policies and best practices
  • Documenting IT processes and configurations to support knowledge sharing
  • Liaising with external vendors and service providers as part of the procurement and support process

Your training

  • Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team
  • Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects
  • Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme

Where it leads

  • The role offers long-term security and the opportunity to progress into a permanent position

About Teconnex Limited

TECONNEX LIMITED is a technology company that provides IT solutions and services to businesses. We are committed to delivering high-quality support, innovation and excellent customer service while helping apprentices develop valuable technical skills and gain hands-on industry experience.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingInitiativePatience

Entry requirements

  • GCSE 3 additional subjects (excluding English & Maths) (grade A*-C/ 9-4) — essential
  • GCSE English (grade A*-C/ 9-4) — essential
  • GCSE Maths (grade A*-C/ 9-4) — essential

Where you'll work

  • Teconnex Ltd, Bronte Warehouse, Chesham Street, Keighley, BD21 4LG

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