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IT Solutions Technician Apprentice (L3) – Habs School – Elstree, WD6 3AF – £18k p/a – 37.5hrs/w

Haberdashers' Elstree Schools · Borehamwood · posted 1 September 2026

Wage
£18,000 a year
Hours
37.5 hours a week
Duration
1 Year 5 Months
Level
Advanced (Level 3)
Standard
IT solutions technician (level 3)
Starts
14 October 2026
Closing date
1 October 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

This is an excellent opportunity for someone with a passion for technology to develop their skills in a professional, supportive environment, working alongside experienced IT professionals and supporting a dynamic educational community.

Key responsibilities: 

First-line Support  

  • Respond to IT support requests from staff and students via our helpdesk system, email, or in person
  • Troubleshoot and resolve issues with hardware, software, and network connectivity

Equipment Setup & Maintenance 

  • Install, configure, and test IT equipment, including PCs, laptops, printers, projectors, and interactive whiteboards 
  • Assist with regular maintenance tasks to ensure equipment and systems remain reliable and secure

User Support & Training  

  • Provide guidance to staff and students on the use of school systems and applications
  • Support the induction of new staff with IT systems and processes  

System Administration  

  • Assist in managing user accounts, permissions, and email systems 
  • Help maintain accurate asset registers and records of repairs or replacements 

Project Support  

  • Participate in IT improvement projects such as upgrades, deployments, and system migrations 
  • Assist in testing new software and hardware solutions 

Health & Safety / Compliance  

  • Follow data protection and safeguarding policies at all times
  • Ensure IT equipment is handled safely and securely

Your training

  • Expected duration: 16 months 
  • Apprenticeship level: Level 3 (Advanced)
  • Programme: IT Solutions Technician

During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning, working towards completing the Information Communication Technician standard. 

Where it leads

During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined classroom-based training, workplace assessment/training and online learning, at the end of which you will have the ability to work as a qualified ICT Support Technician.

About Haberdashers' Elstree Schools

Haberdashers’ Elstree Schools comprise Haberdashers’ Boys’ School and Haberdashers’ Girls’ School, two independent day schools for students aged 4 to 18, set on a beautiful 100-acre campus in Elstree, Hertfordshire, just 14 miles from central London. We pride ourselves on delivering an outstanding education in a stimulating, supportive, and inclusive environment.  Our IT team plays a vital role in enabling innovative teaching and learning, maintaining robust systems, and ensuring staff and students have access to the tools they need to succeed.

Things to consider

It is a requirement to have five GCSE 9-4 grades or equivalent (including English and maths) to apply for this type of apprenticeship. If you do not have these grades but have completed numeracy and literacy Key Skills/Functional Skills at level two you may also apply for these apprenticeships. You must also meet the following eligibility criteria to apply for the role: Have been a UK/EEA resident for the last 3 years. Hold a valid residency status. Have the right to work in the UK.

Skills they're looking for

Communication skillsIT skillsAttention to detailCustomer care skillsProblem solving skillsTeam workingInterest in ITDesire to Learn and DevelopWillingness to Travel

Entry requirements

  • GCSE English (grade 4 (C)) — essential
  • GCSE Maths (grade 4 (C)) — essential
  • GCSE Computer Science/IT (grade 4 (C)) — desired
  • A Level Computer Science/IT (grade C) — desired
  • BTEC Computer Science/IT (grade Pass) — desired

Where you'll work

  • Butterfly Lane, Elstree, Borehamwood, Hertfordshire, WD6 3AF

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