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IT SUPPORT APPRENTICE

The Sele School · Hertford · posted 10 September 2026

Wage
£18,000 a year
Hours
37.5 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Information communications technician (level 3)
Starts
20 October 2026
Closing date
13 October 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

 Key Responsibilities:

  • Provide first-line technical support to staff and students (hardware, software, and network issues)
  • Assist with the setup, maintenance, and troubleshooting of desktops, laptops, and classroom technology
  • Support the management of user accounts, passwords, and access permissions
  • Help maintain and monitor the school’s network infrastructure and systems
  • Assist with installation and updates of software and security patches
  • Support classroom technology including interactive whiteboards, projectors, and online learning platforms
  • Contribute to maintaining online safety and safeguarding standards across IT systems
  • Log and track IT support requests, ensuring timely resolution
  • Assist in IT projects such as system upgrades or new technology rollouts

Your training

  • Level 3 Information Communications Technician Apprenticeship Standard
  • You will receive full training and support from the Just IT Apprenticeship team to increase your skills

Where it leads

Tech and digital professionals in London earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career.

About The Sele School

The Sele School is a mixed secondary academy in Hertford, committed to developing students who “lead with knowledge, compassion, and ambition.”
The school has strong ICT provision, including multiple dedicated IT suites and digital tools embedded across the curriculum.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAdministrative skillsNumber skillsAnalytical skillsLogicalTeam workingCreativePatience

Entry requirements

  • GCSE English (grade Grade C/4 +) — essential
  • GCSE Maths (grade Grade C/4 +) — essential

Where you'll work

  • WELWYN ROAD, HERTFORD, SG14 2DG

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