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Medical Admin Apprentice

Roundwell Medical Centre · Norwich · posted 11 September 2026

Wage
£15,600 to £24,784.50 a year
Hours
37.5 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
2 November 2026
Closing date
25 September 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

Day-to-day duties include:

  • Answering calls
  • Assisting patients with enquiries
  • Booking appointments
  • Updating patient records
  • Processing documents
  • Providing administrative support to help ensure the smooth running of the practice

Where it leads

Following successful completion of the apprenticeship, there may be opportunities to progress into a permanent administrative or reception role within the practice. With further experience and training, career development opportunities may include senior administrative positions, medical secretary roles, or specialist administrative roles within primary care and the NHS.

About Roundwell Medical Centre

Roundwell Medical Centre is a large, forward-thinking GP practice based in Costessey, Norfolk, providing high-quality healthcare services to over 15,000 patients. We are committed to delivering safe, effective, and patient-centred care and pride ourselves on having a friendly, supportive, and inclusive working environment. As part of our team, you will have the opportunity to develop your skills while contributing to the delivery of essential healthcare services within the local community.

Things to consider

The role is based at Roundwell Medical Centre and applicants should be able to travel to and from the practice reliably. Occasional early morning, evening, or weekend working may be required to support practice services and training. Successful applicants will be expected to maintain patient confidentiality and complete all mandatory training requirements.

Skills they're looking for

Communication skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAdministrative skillsTeam workingNon judgementalPatienceReliableEmpathetic

Entry requirements

  • GCSE English (grade 4) — essential
  • GCSE Maths (grade 4) — essential

Where you'll work

  • 25-27 DR TORRENS WAY, NEW COSTESSEY, NORWICH, NR5 0GB

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