Tailor CV
☰ Menu

← All apprenticeships

Medical Administrator Apprentice

Moss Healthcare Harrogate · Harrogate · posted 10 August 2026

Wage
£21,399.49 a year
Hours
36 hours a week
Duration
1 Year
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
28 September 2026
Closing date
25 September 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

Reception and Patient Services

  • Welcome patients and visitors in a friendly and professional manner
  • Manage patient appointments and booking requests
  • Handle enquiries via telephone, face-to-face, email, and digital channels
  • Support patients in accessing appropriate services through care navigation and Accurx
  • Ensure the reception area is tidy, safe, and welcoming
  • Process incoming and outgoing post and correspondence

Administration and Records Management

  • Register new patients and maintain accurate patient records
  • Process repeat prescription requests in line with practice procedures
  • Monitor shared inboxes and ensure actions are completed within agreed timescales
  • Carry out scanning, filing, data entry, and document management tasks
  • Support the management of incoming and outgoing medical records

Supporting the Clinical Team

  • Allocate clinical workflow and direct tasks to appropriate healthcare professionals
  • Process new patient registrations and proxy access requests
  • Support clinical staff through accurate data entry and clinical coding activities
  • Assist the practice in achieving quality targets, including the Quality and Outcomes Framework (QOF)
  • Work collaboratively across all areas of the practice

Your training

  • You will work towards a Level 3 Business Admin Apprenticeship, delivered by VQ Solutions
  • You will have a dedicated VQ Mentor and will also be supported internally by your manager
  • During this apprenticeship, you will develop a portfolio, attend workshop sessions and have regular reviews
  • The best part? All apprenticeship work will be completed during working hours

Where it leads

The majority of our apprentices secure full-time positions upon successfully completing their apprenticeship, with excellent opportunities for career progression.

About Moss Healthcare Harrogate

Moss Healthcare is a busy, patient-focused GP practice in Harrogate that has grown and evolved by combining high standards of modern medical care with a personal and friendly approach to patient service. Committed to delivering high-quality healthcare services to the local community, it provides essential, additional, and enhanced services under the NHS Personal Medical Services (PMS) Contract.

Things to consider

Due to the nature of this business, a high level of discretion is both expected and essential.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsAdministrative skillsTeam workingInitiativeNon judgementalPatienceGood time managementFlexibilityAbility to prioritiseEnthusiasmEmpathetic

Entry requirements

  • GCSE Maths and English (grade Minimum C/4) — essential

Where you'll work

  • 28-30 KINGS ROAD, HARROGATE, HG1 5JW

Similar apprenticeships