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Road Freight Customer Service Apprenticeship

Savino Del Bene (UK) LTD · Coleshill · posted 10 June 2026

Wage
£20,000 a year
Hours
37.5 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
International freight forwarding specialist (level 3)
Starts
1 September 2026
Closing date
14 August 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

Speaking and meeting face to face with Customers

Building strong relationships with Customers with good communication skills and a pro-active approach

Handling all different types of enquiries such as; quotations, shipments updates and advice to Customer

Building strong relationships with Partners and Suppliers

Good understanding of the European Road Freight market and which Partners provide the best solution and service offering based on the Customers requirements

Booking shipments with Partners and Overseas Offices

Raising all respective Shipping Documentation

Handling Commercial Documentation requirements

Handling Export and Import Customs Clearance

Strong Commercial acumen to ensure profitability on shipments

 

Your training

Training can be undertaken either in the Office, at Home or an offsite location and the weekly duration will be as stipulated within the Apprenticeship programme 

Where it leads

Different Freight Departments such as Air Freight or Sea Freight

Business Development

Overseas Placing

About Savino Del Bene (UK) LTD

Italian Global Forwarding and Logistics Company, founded in Florence in 1899. Network of 337 offices in 60 countries and over 6,000 employees worldwide specialising across Air, Sea, Road, e-commerce and Logistics

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAdministrative skillsNumber skillsLogicalTeam workingInitiativeGood communicator

Entry requirements

  • GCSE English (grade 4) — essential
  • GCSE Maths (grade 4) — essential

Where you'll work

  • Unit 2C, Coleshill House, Station Road, Coleshill, Birmingham, B46 1HT

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