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Technical Service Engineer Apprentice

Encirc Limited · Elton · posted 18 August 2026

Wage
£21,862.75 a year
Hours
38.75 hours a week
Duration
1 Year 5 Months
Level
Advanced (Level 3)
Standard
Information communications technician (level 3)
Starts
1 October 2026
Closing date
15 September 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • Manage and prioritise tickets
  • Liaise directly with the user to resolve issues
  • Investigate the problem whilst keeping in contact with the user and logging notes in the system
  • Assisting with ongoing projects

In addition to the above duties and responsibilities the post holder must be prepared to undertake such additional duties which may result from changing circumstances, but which may not of necessity change the general character or level of responsibility to the post. 

Your training

Expected duration: 17 months 
Apprenticeship level: Level 3 
Programme: Information Communication Technician 
During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communication Technician standard. 
The training covers the following core occupational duties: https://skillsengland.education.gov.uk/apprenticeships/st0973-v1-2 

Where it leads

  • Upon completion, the apprentice will have a Level 3 qualification as an Information Communications Technician

About Encirc Limited

Part of the Vidrala Group, Encirc is based across three sites in Derrylin, Northern Ireland and two in England; Elton in Cheshire and Bristol. Encirc employs almost 2,000 people and each year we produce more than 3 billion glass containers for leading global brands. Encirc is also one of the leading wine, beer and spirits bottle fillers in the UK, enjoying a 40 per cent market share and bottling 18 of the top 20 wine brands in the UK.

Born in 1998 with our first plant in Northern Ireland, Encirc has gone on to not only become the market leader in the UK, but also the most sustainable business of its kind in the world.

Things to consider

It is a requirement to have five GCSE 9-4 grades or equivalent (including English and maths) to apply for this type of apprenticeship. If you do not have these grades but have completed numeracy and literacy Key Skills/Functional Skills at level two you may also apply for these apprenticeships.  
 
Eligibility  
You must meet the following eligibility criteria to apply for the role: 
Have been a UK/EEA resident for the last 3 years  
Hold valid residency status  
Have the right to work in the UK  

Skills they're looking for

Communication skillsIT skillsOrganisation skillsCustomer care skillsProblem solving skillsLogicalMotivatedTime Management

Entry requirements

  • GCSE English (grade 4/C) — essential
  • GCSE Maths (grade 4/C) — essential

Where you'll work

  • Ash Road, Elton, Chester, CH2 4LF

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