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Business Support Apprentice

Poultec Training LTD · Dereham · posted 11 August 2026

Wage
£16,432 a year
Hours
39.5 hours a week
Duration
1 Year 6 Months
Level
Advanced (Level 3)
Standard
Business administrator (level 3)
Starts
28 September 2026
Closing date
25 September 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

Reception & Customer Service:

  • Answer incoming calls and manage shared inboxes
  • Welcome visitors and respond to enquiries
  • Direct queries to appropriate departments

Enrolments:

  • Support learner onboarding and enrolment processes
  • Check eligibility documentation and funding evidence
  • Maintain accurate learner records on internal systems

Contracts & Compliance:

  • Assist with maintaining contract documentation
  • Support learner file compliance checks
  • Update trackers and reports
  • Prepare documentation for audit activity

Short course Administration:

  • Support creation of short course delivery plans
  • Liaise with employers and process bookings
  • Process end of course paperwork and issue certificates

Human Resources:

  • Support recruitment administration
  • Maintain personnel files
  • Support Monitor DBS and Right to Work documentation

Quality & Compliance:

  • Assist with internal quality assurance activities
  • Support audit preparation
  • Gather learner and employer feedback

Your training

Business Administrator Level 3.

Where it leads

Potential for full-time employment upon completion.

About Poultec Training LTD

At Poultec, we take a collaborative approach to apprenticeships and training, helping employers build stronger, more effective teams and learners develop real, career-focused skills.

Things to consider

  • This is a compliance-focused administrative role requiring high levels of accuracy
  • The role involves handling confidential information
  • You will be working across multiple departments
  • Professional communication is essential 
  • Passing a DBS check

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsAdministrative skillsAnalytical skillsLogicalTeam workingInitiativePatience

Entry requirements

  • GCSE English (grade 4) — essential
  • GCSE Maths (grade 4) — essential

Where you'll work

  • SOUTH GREEN PARK ENTERPRISE CENTRE, MATTISHALL, DEREHAM, NORFOLK, NR20 3JY

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