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ICT Apprentice

Xbm LTD · Gildersome · posted 28 August 2026

Wage
£16,640 a year
Hours
40 hours a week
Duration
1 Year 4 Months
Level
Advanced (Level 3)
Standard
Information communications technician (level 3)
Starts
21 October 2026
Closing date
21 September 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • To offer support and guidance to our customer base, service engineers and 3rd party IT technicians who are using network photocopiers, scanners, fax and any other IT hardware solutions we provide
  • Working alongside the Helpdesk manager, you will provide technical assistance for software setup/usage for customers that need help troubleshooting problems via diagnostic tests and remote access to their devices
  • Resolving problems with networks and PCs/Macs
  • Diagnosing system errors on our hardware devices
  • Remotely access hardware to assist with diagnosing and resolving problems
  • To attend and support any and all hospitality events held by the company

Where it leads

Your earnings can increase over time with an apprenticeship.

Successful completion of the apprenticeship may lead to a permanent full-time role, subject to performance and business needs.

About Xbm LTD

The XBM family of businesses are some of the fastest growing digital technology and managed print service (MPS) companies in the UK, with teams working from Glasgow, Newcastle, Leeds, Manchester, Birmingham, Daventry, and London. Our Head office and National Service Centre are in Morley, Leeds, in West Yorkshire, and our Southern Regional Service Hub is in Aston, Birmingham.

Things to consider

  • Good time management, planning and preparation, team player
  • Flexibility, self motivated, pride in their work
  • Commercial awareness, proactive desire to achieve
  • IT savvy, organised, multitasking
  • Communication skills, ownership

Skills they're looking for

Communication skillsIT skillsProblem solving skillsTeam workingInitiative

Where you'll work

  • ACCESS HOUSE, NEPSHAW LANE SOUTH, GILDERSOME, MORLEY, LS27 7JQ

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