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Recruiter Apprentice & Shift Bookings Coordinator

Heycroft Care LTD · Unit 1c, , The Gattinetts, Hadleigh Rd, East Bergholt · posted 10 September 2026

Wage
£16,640 a year
Hours
40 hours a week
Duration
1 Year 3 Months
Level
Advanced (Level 3)
Standard
Recruiter (level 3)
Starts
5 October 2026
Closing date
28 September 2026
Positions
2

Apply on the official government service →No Apprentice League account needed — we never gate applications.

Your responsibilities will include:

  • Recruiting Support Workers, Team Leaders and other residential childcare professionals
  • Advertising vacancies and proactively sourcing suitable candidates
  • Screening applications and conducting initial interviews
  • Completing safer recruitment and compliance checks
  • Obtaining references and ensuring candidate files meet our compliance standards
  • Coordinating onboarding and training for new workers
  • Building strong relationships with our existing agency workers
  • Managing staff availability and keeping our systems up to date
  • Receiving and processing shift bookings from clients
  • Allocating suitable staff to shifts
  • Proactively working to fill outstanding bookings
  • Dealing with cancellations, sickness and last-minute changes
  • Communicating regularly with clients and keeping them updated on outstanding bookings
  • Visiting client children’s homes to build and maintain strong working relationships
  • Supporting our 24/7 service through participation in the on-call rota
  • • Answering urgent out-of-hours staffing calls during allocated on-call days
  • • Managing out-of-hours sickness and last-minute cancellations
  • • Contacting available agency workers and proactively trying to arrange replacement cover
  • • Keeping clients updated where an out-of-hours staffing issue arises
  • • Identifying strong temporary workers who may be suitable for permanent opportunities with our clients
  • • Supporting the continued growth of Heycroft Staffing Solutions
  • • Completing your apprenticeship qualification alongside your role

Your training

Teaching and developing the skills, knowledge, and behaviours required to become a competent Recruiter will take place entirely in the workplace, with no need for day release. One-to-one tutoring sessions will be provided by a dedicated tutor, who will design a bespoke curriculum plan tailored to your strengths and areas for development.

Where it leads

Alongside your day-to-day role, you will complete a relevant apprenticeship qualification, giving you the opportunity to develop your knowledge and skills while gaining practical experience within recruitment and staffing.
You will be given appropriate time and support to complete the learning requirements of your apprenticeship.
This is a great opportunity for someone looking to start or develop a career in recruitment while working towards a recognised qualification.

About Heycroft Care LTD

Heycroft Staffing Solutions is a specialist recruitment agency providing experienced and qualified staff exclusively to children’s residential homes.
We pride ourselves on being different from a traditional recruitment agency. Our management team has extensive experience within residential childcare, meaning we understand the pressures our clients face and the importance of providing safe, reliable and high-quality staff

Things to consider

Have you checked the suitability of the location, hours and pay prior to applying for this opportunity?

Skills they're looking for

Administrative skillsAttention to detailCommunication skillsCreativeCustomer care skillsDriving LicenseInitiativeIT skillsOrganisation skillsProblem solving skillsSales SkillsTeam working

Entry requirements

  • GCSE English (grade 4 or above) — essential
  • GCSE Maths (grade 4 or above) — essential

Where you'll work

  • Unit 1c, , The Gattinetts, Hadleigh Rd, East Bergholt, CO7 6QT

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