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Software Support Technician Apprentice

Noyantis Limited · Kirkby in Ashfield · posted 27 October 2026

Wage
£22,000 a year
Hours
37 hours a week
Duration
2 Years
Level
Higher (Level 4)
Standard
Applications support lead (level 4)
Starts
4 January 2027
Closing date
13 November 2026
Positions
1

Apply on the official government service →No Apprentice League account needed — we never gate applications.

  • Providing first-line support to software users via telephone, email and remote screenshare
  • Assisting customers with software queries and troubleshooting issues
  • Logging and tracking support requests
  • Testing new software features and updates
  • Assisting with customer on boarding and training activities
  • Maintaining customer records and documentation
  • Learning about database systems, cloud technologies and business processes
  • Working closely with our development and support teams

Where it leads

Successful completion of the apprenticeship could lead to a permanent role as a Software Support Technician within the business. As you gain experience and develop your skills, there may be opportunities to progress into Senior Software Support or Software Implementation roles, taking on greater responsibility for customer onboarding, training, and software deployments. We are committed to investing in our team and supporting career development through ongoing training and hands-on experience.

About Noyantis Limited

Noyantis is a UK-based software company based in Nottinghamshire. We've been designing, building and supporting business-critical applications for over 30 years — three decades of watching technology change while the fundamentals of good software don't.

We design, develop and support innovative software solutions that combine powerful functionality with intuitive user experiences. From configurable off-the-shelf platforms to fully bespoke development projects, we help organisations embrace digital transformation and respond quickly to changing business needs.

With a proven track record of delivering reliable, scalable software, we are committed to building long-term partnerships and providing technology that drives operational efficiency, customer satisfaction and sustainable growth.

Skills they're looking for

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsLogicalTeam workingInitiativeTime ManagementWillingness to learnWritten communication skillsTroubleshooting skillsMicrosoft office skills

Entry requirements

  • GCSE English (grade 9-4) — essential
  • GCSE Maths (grade 9-4) — essential
  • A Level Computer Science (grade C) — essential
  • T Level Digital, Computing, or a related subject (grade Merit) — desired
  • BTEC IT, Computing or a related subject (grade Merit) — desired
  • Degree Computer Science or a related subject (grade 2:2) — desired

Where you'll work

  • ADA LOVELACE HOUSE, URBAN ROAD, KIRKBY IN ASHFIELD, NOTTINGHAM, NG17 8BY

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